Last updated: 12 Nov 2026 | 3 Views |
At least 10 diners fell ill after eating at a chain pasta restaurant in a New Taipei mall, and the branch closed for a day to clean and disinfect. What should Thai mall restaurant chains prepare?
FTV News reported on 4 February 2026 that at least 10 people fell ill after eating at a chain pasta restaurant on the 4th floor of Honhui Plaza, Xinzhuang, New Taipei, on 29 January, with tests pointing to possible salmonella.
The branch closed for a day for thorough cleaning and disinfection, health officials inspected and a failed re-inspection could bring fines; a doctor noted most salmonella comes from improper food storage.
Mall restaurant chains have high, fast-turning traffic, small kitchens and ingredients from central kitchens. A lapse in storage or temperature hurts not one branch but the whole brand, so temperature control, daily kitchen cleaning and a fast deep-clean closure plan matter.

Highlights: Uses steam above 100°C with no chemicals, ideal for fabrics and crevices sprays cannot reach
Best for: Mattresses, sofas, curtains, hotel beds and bedbug treatment
Why it ranks here: Hot steam cleans kitchen counters, boards and floor drains without residue
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Highlights: UK disinfectant that meets EN 14476 and is trusted by NHS England according to the product page, available for foggers and as a spray
Best for: Use with ULV foggers in hospitals, clinics, hotels and offices
Why it ranks here: Wipes tables, menus and hard surfaces during service
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Highlights: German Airofog brand, 15-30 micron droplets, 5 L tank, only 3.1 kg for easy handheld use
Best for: Small to medium rooms, clinics, homes, guest rooms and vans
Why it ranks here: Fogs dining areas after closing or during deep-clean closures
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Highlights: 30 wipes per pack, easy to carry for instant wiping of touch points
Best for: Wiping handles, desks and phones during the day
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Highlights: German Airofog brand, 800 W motor, 15-30 micron droplets, 5 L tank, works with water-based disinfectants
Best for: Indoor fogging of medium to large buildings such as offices, schools and hospitals
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Highlights: Longray 2680A-II, 800 W motor, 6 L tank, adjustable 5-50 micron droplets, about 5 kg according to supplier data
Best for: Shops, classrooms, guest rooms and daily fogging
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CHEMGENE brand illustration
Highlights: From the same family as HLD4H, recommended by WHD for homes, kindergartens and childcare centres according to its website
Best for: Homes, childcare centres, kindergartens and offices
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Highlights: 4.1 hp engine, 12 L chemical tank, reach up to 12 m, droplets under 30 microns
Best for: Large outdoor areas, warehouses, factories, farms and markets
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Highlights: 50 L tank, mist reach up to 10 m, adjustable output
Best for: Communities, villages, estates and medium farms
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Highlights: 18 hp engine, 75 L tank, mist reach up to 10 m
Best for: Large areas such as municipalities, industrial estates and big farms
See product and price - click here| Rank | Product | Type | Best for |
|---|---|---|---|
| 1 | STEMAR | Disinfecting steam cleaner | Mattresses, sofas, curtains, hotel beds and bedbug treatment |
| 2 | CHEMGENE HLD4H | High-level medical-grade disinfectant | Use with ULV foggers in hospitals, clinics, hotels and offices |
| 3 | AIROFOG U240 | Lightweight electric ULV fogger | Small to medium rooms, clinics, homes, guest rooms and vans |
| 4 | WELLGIENIC | Disinfecting wet wipes | Wiping handles, desks and phones during the day |
| 5 | AIROFOG U260 | Electric ULV fogger | Indoor fogging of medium to large buildings such as offices, schools and hospitals |
| 6 | ULV 2680A | Value electric ULV fogger | Shops, classrooms, guest rooms and daily fogging |
| 7 | CHEMGENE HLD4L | Disinfectant for homes and children's areas | Homes, childcare centres, kindergartens and offices |
| 8 | SOLO PORT 423 | Backpack mist blower | Large outdoor areas, warehouses, factories, farms and markets |
| 9 | AIROFOG UM2 | Truck-mounted fogger, 2 nozzles | Communities, villages, estates and medium farms |
| 10 | AIROFOG UM4 | Truck-mounted fogger, 4 nozzles | Large areas such as municipalities, industrial estates and big farms |
Before: Ingredients left out of the fridge and no temperature logs.
After: Temperature logs, a steam-cleaned kitchen and nightly fogging. Every branch passes inspection.
If buying equipment is not practical or the area is too large, use the World Health Disinfection disinfection service or ozone treatment service. The team wears full protective equipment, chooses products to suit the germ and surface, and reports after the job.
Q: Where does salmonella usually come from? A: A doctor said mostly improper food storage, so temperature control and raw–cooked separation matter.
Q: How long before the area can be used? A: After ULV fogging, areas are typically usable about 30 minutes later. For ozone treatment, no people or pets may be inside and the room must be ventilated before use.
Q: Can I get a tax invoice? A: Yes. Tax invoices are issued and 3% withholding tax is supported. Call 065-556-6294 or LINE @whd268.
Follow disease updates from Thailand's Department of Disease Control (hotline 1422) and the World Health Organization. Disinfection reduces germs in the environment and is not medical treatment; anyone with symptoms should see a doctor.
New Taipei shows one branch can force a closure. Chains that hold every branch to standard protect their name and customers.
Keywords: mall restaurant, restaurant chain, salmonella, STEMAR, Chemgene HLD4H, germ elimination service