The True Story: A First Case and 17 Suspected Cases

On 25 August 2022, Paraguay confirmed its first mpox case, an adult Paraguayan man with travel history, who had already been discharged.

Before that, 17 suspected cases were tested and found negative, showing screening was ongoing and that many rashes look alike and need lab confirmation.

The Key Lesson: Demo Units Are Handled Hundreds of Times a Day

IT malls and electronics stores have customers trying products all day. Points to watch are:

• Demo headphones against ears and heads
• Demo phones and tablets against faces and hands
• Keyboards and mice pressed in turn
• Game controllers and VR headsets touching faces
• Checkout counters where everyone rests their hands

How Mpox Spreads

According to the World Health Organization, mpox spreads mainly through close contact with an infected person's skin or sores, and can also spread through contaminated objects such as clothing, bedding and towels. Mpox is an enveloped virus, which suitable disinfectants can inactivate.

Risk Register for Electronics Malls

1. VR headsets shared without wiping: likelihood high / impact medium / level high. Mitigation: wipe face foam and use disposable covers. Owner: store manager
2. Demo headphones not wiped: likelihood high / impact low / level medium. Mitigation: wipe on a schedule. Owner: sales staff
3. Demo units and keyboards not wiped: likelihood high / impact low / level medium. Mitigation: wipe on a schedule with a lightly dampened cloth. Owner: sales staff
4. No sanitiser in demo zones: likelihood medium / impact low / level low. Mitigation: install sanitiser in every zone. Owner: store manager
5. No whole-store disinfection: likelihood medium / impact medium / level medium. Mitigation: fog the store after mall closing. Owner: mall facilities

Ways to Reduce Risk in Electronics Malls

1. Use disposable VR covers always
2. Wipe demo headphones on a schedule
3. Wipe demo units and keyboards with a damp cloth
4. Install sanitiser in every demo zone
5. Wipe checkout counters hourly at peak
6. Have staff wash hands often
7. Fog the store after mall closing

How ULV Fogging Helps

The World Health Disinfection disinfection service uses ULV fogging machines that turn the disinfectant into a fine mist. It settles across the whole area, including corners, curtains, upholstery and surfaces that hand wiping cannot fully reach.

• Whole-area coverage without relying on wiping spot by spot
• Quick return to use, typically about 30 minutes after fogging
• The team wears full protective equipment, so owners and staff do not take the risk themselves
• Report and photos after the job to show customers, management or authorities
• Tax invoice with 3% withholding tax for companies and agencies
• More than 5 years of experience in hospitals, offices, hotels and public buildings

The Disinfectant We Use: Chemgene HLD4H

The team uses Chemgene HLD4H. According to WHD's product page, it meets the EN 14476 standard for virucidal activity, is used in NHS hospitals in England, and is endorsed by Mahidol University. We do not claim that Chemgene has been tested against mpox specifically. But mpox is an enveloped virus, which suitable disinfectants can inactivate when used at the manufacturer's stated concentration and contact time.

• No harsh bleach smell
• Works on many surfaces, from desks and counters to handles and equipment
• Can be bought for daily wiping of high-touch points

Before and After

Frequently Asked Questions

Q: Why did Paraguay's 17 suspected cases test negative? A: Many rashes look like mpox, so laboratory confirmation is needed. Q: How can electronics be wiped? A: With a lightly dampened cloth, never spraying directly, following the maker's advice. Q: Does Chemgene HLD4H kill mpox? A: It is not claimed to be tested against mpox specifically, but it meets EN 14476 for viruses, and mpox is an enveloped virus. Q: Can IT stores or malls get a tax invoice? A: Yes. Tax invoices are issued and 3% withholding tax is supported. Call 065-556-6294 or LINE @whd268.

Related Links and Sources

• World Health Disinfection disinfection service
• Chemgene HLD4H disinfectant and price
• Mpox information from Thailand's Department of Disease Control, hotline 1422
• WHO mpox fact sheet

Prevent It with a Disinfection Service and Chemgene HLD4H

The true story from Paraguay is a reminder that screening must be continuous. Electronics malls that care for demo units and headphones let customers try products with confidence. Prevent it with the World Health Disinfection disinfection service for electronics stores, IT malls and demo zones, and Chemgene HLD4H disinfectant for wiping counters, shelves and demo equipment.

Call 065-556-6294 | LINE: @whd268