True Story from Chile 2022: The First Mpox Case Was a Young Adult in the Metropolitan Region Just Back from Europe. Risk Assessment Lessons for Eyelash and Brow Salons
The True Story: A Case Who Looked Healthy
On 18 June 2022, Chile's Ministry of Health confirmed the country's first mpox case: a young adult living in the Santiago Metropolitan Region who had recently returned from Europe.
The ministry said the patient was in good health with no complications. It is a reminder that many people with the virus look well and carry on with daily life, including beauty appointments.
The Key Lesson: Lash Technicians Work Close to the Face for an Hour
Eyelash, brow and small beauty clinics in Thailand see customers back to back all day. Points to watch are:
- Lash beds where customers lie for one to two hours
- Hair covers and headrests that must be changed for everyone
- Tweezers, spoolies and brow tools in contact with facial skin
- Tape and under-eye pads stuck directly on skin
- Small rooms with little airflow between customers
How Mpox Spreads
According to the World Health Organization, mpox spreads mainly through close contact with an infected person's skin or sores, and can also spread through contaminated objects such as clothing, bedding and towels. Mpox is an enveloped virus, which suitable disinfectants can inactivate.
Risk Register for Eyelash and Brow Salons
Scoring: high likelihood × high impact = critical / medium × high = high / low × high = medium
- Tweezers and tools not disinfected between customers: likelihood high / impact high / level critical. Mitigation: disinfect metal tools for every customer and use single-use spoolies. Owner: owner
- Hair covers and pillowcases reused: likelihood high / impact medium / level high. Mitigation: change for every customer and hot-wash. Owner: bed technician
- Beds not wiped between customers: likelihood high / impact medium / level high. Mitigation: wipe faux-leather beds and pillows after every customer. Owner: bed technician
- Technician keeps working on a customer with a facial rash: likelihood medium / impact high / level high. Mitigation: check facial skin before starting and reschedule if there is a rash. Owner: bed technician
- Treatment rooms not ventilated: likelihood medium / impact low / level low. Mitigation: air rooms between customers. Owner: salon manager
Ways to Reduce Risk in Lash and Brow Salons
- Check facial skin before every treatment
- Disinfect tweezers and tools for every customer
- Use single-use spoolies and eye pads
- Change hair covers and pillowcases for everyone
- Wipe beds and pillows after each customer
- Air the room between customers
- Fog the salon outside opening hours on a schedule
How ULV Fogging Helps
The World Health Disinfection disinfection service uses ULV fogging machines that turn the disinfectant into a fine mist. It settles across the whole area, including corners, curtains, upholstery and surfaces that hand wiping cannot fully reach.
- Whole-area coverage without relying on wiping spot by spot
- Quick return to use, typically about 30 minutes after fogging
- The team wears full protective equipment, so owners and staff do not take the risk themselves
- Report and photos after the job to show customers, management or authorities
- Tax invoice with 3% withholding tax for companies and agencies
- More than 5 years of experience in hospitals, offices, hotels and public buildings
The Disinfectant We Use: Chemgene HLD4H
The team uses Chemgene HLD4H. According to WHD's product page, it meets the EN 14476 standard for virucidal activity, is used in NHS hospitals in England, and is endorsed by Mahidol University. We do not claim that Chemgene has been tested against mpox specifically. But mpox is an enveloped virus, which suitable disinfectants can inactivate when used at the manufacturer's stated concentration and contact time.
- No harsh bleach smell
- Works on many surfaces, from desks and counters to handles and equipment
- Can be bought for daily wiping of high-touch points
Before and After
Before: The salon uses the same pillowcase all day and gives tweezers a quick alcohol wipe.
After: The salon has a risk register, checks skin first, disinfects tools for every customer, wipes beds with Chemgene HLD4H, and fogs on a schedule.
Frequently Asked Questions
Q: What condition was Chile's first case in? A: In good health with no complications, a young adult in the Metropolitan Region just back from Europe. Q: What should a lash salon change for every customer? A: Hair covers, pillowcases, spoolies and under-eye pads, and the bed should be wiped every time. Q: Does Chemgene HLD4H kill mpox? A: It is not claimed to be tested against mpox specifically, but it meets EN 14476 for viruses, and mpox is an enveloped virus. Q: Can beauty salons get a tax invoice? A: Yes. Tax invoices are issued and 3% withholding tax is supported. Call 065-556-6294 or LINE @whd268.
Related Links and Sources
Prevent It with a Disinfection Service and Chemgene HLD4H
The true story from Chile is a reminder that people with the virus may look healthy. Lash and brow salons that apply the same cleaning standard to every customer protect both customers and technicians. Prevent it with the World Health Disinfection disinfection service for eyelash salons, brow studios and beauty clinics, and Chemgene HLD4H disinfectant for wiping lash beds, headrests and tool tables.
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